FAQ

How can I become an Empire of Delight retailer?

Existing customers interested in password access to the wholesale section may contact wholesale@empireofdelight.com.au

Is my credit card information secure online?

Yes, we use SSL (Secure Socket Layer) encryption to ensure that the information is safe from anyone trying to intercept it.

Can I return my Empire of Delight purchase?

Purchases are not returnable for refund unless damaged and/or the wrong products through the fault of Empire of Delight.

Are your products natural?

Very natural with the exception of a few key ingredients. These were chosen because they have beneficial properties or are milder than the natural versions. For example we use fragrance oils as they are known to cause less irritation than essential oils. We also use Sodium Lauryl Sulphoacetate due to its wonderful foaming properties and mildness and while it is derived from coconut and palm oil it cannot be considered natural.

Empire of Delight aims to keep all products as natural as possible.

Where can I purchase Empire of Delight products?

You can buy them here, our Etsy store or at the many markets we attend. Check our Calendar for details of the upcoming markets.

Do you make all of your products from scratch?

Yes. We mix the oils, butters and lye together and pour into our moulds. Its fun and the reason why we got into the soap business.

Why buy handmade natural soap?

Because it’s divine. And also because it doesn’t contain the harsh chemicals and additives found in most industrially manufactured soap. We love our soaps and you will too. Let your soap air out between uses for a longer lasting bar. Store soaps in a cool dry place and let them breathe.